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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI located at the main office which will be used by the remote office for inbound and outbound calls. The main site has forty users and one fax machine; the remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the remote site where all phones are digital?

A) IP500 Essential edition, one Analog Phone 2 Card, VCM32, one DS30 module
B) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card
D) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32

2. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A) Email Integration Services
B) Voicemail to Email
C) Mobile User
D) Power User
E) Teleworker

3. Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?

A) UMS
B) VTS
C) TTS
D) IMS

4. Which two need to be programmed to accomplish this? (Choose two.)

A) Add the CLI information to the Account Code.
B) Enable Forced Account Code on the ARS Dial out Short Code.
C) Create the Account Code in Manager.
D) Enable Forced Account Code on the Incoming Call Route created for the client CLI.
E) Add the client CLI information to the Incoming Call Route.

5. Which three components must be installed on the IP Office Customer Call Reporter server hosting the IIS application? (Choose three.)

A) IPOCCR Data Analyzer Service
B) IPOCCR Management Service
C) IPOCCR Real Time Calculation Service
D) IPOCCR Database component
E) IPOCCR Physical Wallboard Service

Solutions: