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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. You have just created 10 new 1140E IP DeskPhone for your customer using Element Manager. Using accessing Subscriber Manger to assign the users to those newly created telephones, you notice that the telephones do not appear in Subscribe Manager database.
Which Subscriber Manager synchronization mechanism updates the Subscribe Manger database with the Communication Server 1000 Element Manger database?
A) Synchronize Job
B) Synchronize Subscribers
C) Synchronize Accounts
D) Synchronize Locations
2. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?
A) Change Interzone to Best Quality
B) Change Zone Intent VTRK
C) Change Resource Type to Private
D) Change Interzone Traffic to Best Bandwidth
3. Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
When a system message in received, which procedure should you use to look it up and display it on the screen?
A) Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>
B) Enter the system error number followed by <cr> For example, bug4080<cr>
C) Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
D) Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>
4. Click the Exhibit button.

You are adding ten digital telephones as required by a customer work order. The customer wants the user to see the calling or called name associated with the number dialed.
Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can enter names in at the station level?
A) Call Party Name Display
B) Feature Options
C) Listed Directory Number
D) Call Redirection
5. The Satellite Link Control feature ensures that the configuration of a call does not include more than one communications satellite trunk. Tandem trunk calls, when connected through more than one communication satellite trunk, are subject to transmission distortion due to propagation.
Which parameters are required to be equipped or configured for Satellite Link Control in the Communication Server 1000?
A) Network Signaling (NSIG) package must be equipped.
Route must be configured with ESN3 signaling.
Route must be designated as a satellite route.
B) Network Signaling (NSIG) package must be equipped.
Route must be configured with ESN3 or ESN5 signaling.
Route must be programmed with a Traveling Class of Service (TCOS)
C) Network Transfer (NXFR) package must be equipped.
Route must be configured with ESN2 or ESN3 signaling
Route must be designated as a satellite route.
D) Route must be configured with STD or ETN signaling.
Route must be designated as a satellite route.
Solutions:
Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |