Salesforce AP-212 - Loyalty Management Accredited Professional

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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question 1

Northern Trail Outfitters an online clothing store has recently enabled the Loyalty Program. Which objects count toward data storage capacity?

A. Person Account, Orders, Loyalty Program Members, Transaction Journals
B. Person Account, Loyalty Member Tier, Orders, Loyalty Program Members
C. Person Account, Email Messages, Transaction Journals, Loyalty Member Currency
D. Person Account, Loyalty Ledgers, Cases, Loyalty Program Currency

Question 2

The Member Services team wants to view the information of a member's recent transactions and manual adjustments on the Contact record.
What are the two recommendations that an IT Administrator should suggest?

A. Add the 'View Member Profile' component on the Contact record
B. Embed the 'Member Summary Embedded Dashboard on the Contact record
C. Embed the Member Service Manager Home Dashboard on the Contact record
D. Add the 'Transaction Journals' related list to the Contact record

Question 3

A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?

A. Assign the user the analytics profile for analytics for Loyalty.
B. Assign access by checking CRM analytics plus user
C. Assign user access to permission sets for analytics for Loyalty.
D. Assign user access to the analytics for Loyalty role.

Question 4

Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?

A. Name, Partnership Start Data, Industry, Status, Billing Type
B. Name, Partnership Start Data, Billing Type, Status, Type
D, Name, Partnership Start Data, Industry, Status, Type
C. Name, Program, Program Partnership Category, Type, Billing Type

Question 5

When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

A. Analytics Studio
B. Benefits types
C. Qualifying Currency
D. Transaction Journals

Solutions: