IBM M6040-420 - IBM SureMark Printers Models 2xR and 1xR Sales Mastery
- Exam Code: M6040-420
- Exam Name: IBM SureMark Printers Models 2xR and 1xR Sales Mastery
- Updated: Jul 23, 2026
- Q & A: 32 Questions and Answers
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| Section | Objectives |
|---|---|
| IBM SureMark Printer Portfolio Overview | - Key differentiators and positioning in retail environments - Overview of SureMark 1xR and 2xR models |
| Printer Features and Capabilities | - Serviceability and maintenance considerations - Connectivity options and hardware configurations - Receipt printing performance and reliability features |
| Installation and Operational Considerations | - Operational reliability and uptime expectations - Basic setup and integration requirements |
| Retail Point-of-Sale (POS) Integration | - Typical deployment scenarios in retail checkout environments - Compatibility with IBM POS systems and retail solutions |
| Sales Positioning and Value Proposition | - Customer pain points addressed by SureMark printers - Competitive advantages in retail printer market |
1. Which component of the 2xR printers provides element (main card, interface adapter, thermal printhead) fault isolation indicators?
A) Remote Management Agent
B) POS sensor driver
C) Systems Management Sensors
D) Light-Path Management
2. Which SureMark printer model is recommended for a medium-sized retailer who needs dual-station, thermal/impact, check-processing receipt printers?
A) TM7
B) 1NR
C) 2NR
D) 2CR
3. Retailers demand high accuracy MICR reading and low fail-to-read rates. What is the model 2CR's MICR accuracy rate?
A) 99.59%
B) 99.95%
C) 99.99%
D) 99.75%
4. What are two practical actions a customer could take based on information made available remotely through the printer sensor system and Remote Management Agent?
A) advise the store that paper will need to be changed in a register soon
B) advise the store when a worn ribbon is causing print quality problems
C) move printers from lanes with lower usage to wear-level their printers
D) recharge the printhead to extend its life
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A,C |
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