Pegasystems PEGAPCDC86V1 - Pega Certified Decisioning Consultant (PCDC) 86V1

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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?

A) Volume constraints
B) Suitability rules
C) Suppression policies
D) Customer contact limits

2. U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

A) Similar customers have ignored the offer.
B) Similar customers have purchased other offers.
C) Similar customers have shown interest in the offer.
D) Similar customers have rejected the offer.

3. MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?

A) Enable an action value in the prioritization formula.
B) Create an adaptive model rule at the Issue-level.
C) Ensure that the propensity is enabled in Arbitration tab.
D) Create a prioritization decision strategy at the Group-level.

4. U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hub.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?

A) Only the image location and its placement type
B) Only the image location
C) Only the action name and description
D) Only relevant action details and its treatment details

5. U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?

A) Run the starting population segment daily
B) Select different audience sample with similar profile
C) Trigger an external ETL (Extract-Transform-Load) process
D) Select Refresh the audience

Solutions: