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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?

A) Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
B) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
C) Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
D) Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.

2. What is the relationship between pyWorkPage and case data?

A) pyWorkPage stores all the data pages generated when a case resolves.
B) pyWorkPage timestamps all the data generated while creating and processing a case.
C) pyWorkPage stores all the data generated while creating and processing a case.

3. You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source .
What other information do you need to configure the external data source?

A) The data views using the external data source
B) The name of the database where the source data is stored
C) A plan for mapping the data and REST response fields
D) A backup endpoint URL if the configured URL refuses to connect

4. DRAG DROP
Select each Process Step on the left and drag it to the appropriate Flow Shape on the right.

5. A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base .
What approach maximizes reuse and maintainability?

A) Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application.
B) Place the updated rules into a new ruleset and include the new ruleset in a new version of the application.
C) Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application.
D) Place the updated rules into a new ruleset and include the new ruleset in a new application.

Solutions: