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How to Study the Oracle 1Z0-996-20: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam
The examination questions are focused on Oracle's official teaching materials on various official platforms.
The material in the following teaching sections is also the basis of the review. Until presenting for the qualification test, applicants can then attend the following training courses.
For the correct comprehension of material and subjects, candidates should attend the following training courses. When the preparation is satisfactory, the applicant may receive the qualification examination test voucher.
- Oracle Utilities Learning Subscription
The guidelines and books are informative and appropriate for developing skills from the ground up. There are two key categories of tools for the development of qualification tests. There are then video lessons and lessons, which will make the pains of studying easier and, for some applicants, are comparatively less tedious, but require time and attention from the students.
Candidates who wish to develop a strong base in both examination subjects and associated techniques typically pair video tutorials with research guides to enjoy the advantages of both. Nevertheless, one important preparatory method is often ignored.
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Certification assessment matters are focused on real-world situations which deal with real-time challenges, so it is really important for the applicant to have realistic expertise and understanding of operating in the area of customer cloud technology with Oracle utility applications alongside all the educational materials and tutorials.
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Topics of Oracle 1Z0-996-20: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam
The Oracle 1z0-996 certification exam is based on the learning, key topics, and activities encountered during oracle pieces of training and implementations.
The following are the major topics and sub-skills that a candidate should study for the examination. These topics will give the candidates a clear view of which topics and skills one should focus on for the certification.
- Adjustments
Ability to configure and manage payment adjustments
- Operational Device Management
Explain assets and components
Explain specifications and asset relationships
- Customer Information
Manage and Maintain Customer information based on the needs and requirements
- Payments
Manage and Maintain Payments
Manage Overpayment and Payment Distribution
- Fieldwork and Service Order Management
Explain Service Order Activity
Explain Service Order Children's Activities
The candidate needs to go through and be proficient in every topic.
- Service Points and Install Events
Explain the concept of the install event
Describe the relationship between devices and service points
- Measurements
Explain differences between initial measurements, final measurements, and usage
Explain the high level process of loading measurements to calculating usage
Explain derived values and their association with the final measurements
Create a new derive value algorithm
Explain different types of IMDs and the differences between them
Explain IMD exception status and Automatic Retry functionality
- Usage
Explain the usage calculation process
Explain usage transactions and usage subscriptions
Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
- VEE
Explain the difference between critical validations, validation rules, and their executions
Explain the concept of VEE process
Ability to configure VEE groups containing base package VEE rules
Ability to apply VEE group to device or device types
Ability to configure eligibility criteria and criteria field value retrieval algorithms
Explain categories of IMD exceptions
- Billing
Maintain and Manage Bill Segments
Complete Bills
- Financial Transactions
Manage and Maintain Financial transactions
- Rates
Manage and Apply Rates for individual commodities and customers
Apply Proration
Apply Bill Factors
- Devices and Measuring Concepts
Explain the measuring component and its structures
Explain the relationship between devices and measuring components
Explain different types of measuring components
Ability to Configure device types
Ability to Configure measuring component types
Ability to Configure device config type
Ability to associate measuring component to the device
- Monitor Overdue Debts
Ability to Configure and Manage Credit & Collections
Manage Payment Arrangements and Pay Plans
- Usage Subscription
Explain usage subscriptions
Explain relationships between measuring components, service points, and usage subscriptions
Set up and design admin data required to configure a usage subscription
The 1z0-996-20 practice exams are designed to render the actual examination experience familiar to students. According to statistics, most students fail the fear of the unexpected not because of their training, but because of exam anxiety. Notes and practice exercises for the 1z0-996 exam dumps should be prepared. Certification assessment matters are focused on real-world situations which deal with real-time challenges, so it is really important for the applicant to have realistic expertise and understanding of operating in the area of customer cloud technology with Oracle utility applications alongside all the educational materials and tutorials.
Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20
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Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Devices, Metering and Usage | 20% | - Meter Data Management
- 1. Manage devices and measuring components
- 2. Validate, Estimate and Edit (VEE) processes
- 3. Manage usage calculations
- 4. Configure measurements
|
| Topic 2: Operational Device Management and Integration | 15% | - System Administration
- 1. Manage operational device management
- 2. Implement business processes
- 3. Configure integrations
- 4. Monitor application operations
|
| Topic 3: Customer Information and Financial Management | 18% | - Customer Account Management
- 1. Manage customer information
- 2. Handle customer service processes
- 3. Configure customer accounts
- 4. Manage financial transactions
|
| Topic 4: Credit and Collections | 10% | - Debt Management
- 1. Manage payment arrangements
- 2. Configure collection processes
- 3. Monitor overdue debt
|
| Topic 5: Billing, Rates and Payments | 22% | - Billing Configuration
- 1. Manage bill generation
- 2. Configure billing cycles
- 3. Process payments and adjustments
- 4. Manage rates and pricing structures
|
| Topic 6: Field Activities and Service Orders | 15% | - Operational Processes
- 1. Configure service order management
- 2. Manage fieldwork activities
- 3. Coordinate workforce operations
|