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| Section | Weight | Objectives |
|---|---|---|
| Channel Strategy | 10% | - Apply use cases and best practices - Channel naming conventions and structure - Design channels for collaboration and workflows |
| Policies and Settings | 22% | - Slack Connect and app approval settings - Analytics and dashboard usage - Security and compliance configurations - Identity and access management |
| Discovery | 10% | - Gather and analyze client requirements - Assess organizational readiness - Communicate Slack value proposition |
| Governance Structure | 8% | - Establish governance policies - Define admin and owner roles - Manage workflows and processes |
| Delivery and Migration | 17% | - Define roles and responsibilities - Plan and execute migration from other platforms - Understand implementation best practices |
| Learning and Enablement | 18% | - Design training programs for users and admins - Plan and execute rollout strategies - Support adoption and troubleshoot issues - Create learning materials and resources |
1. Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?
A) The client's eDiscovery app
B) The client's Data Loss Prevention (DLP) partner
C) The client's Policies & Settings
D) The client's use of Block Kit
2. Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?
A) Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.
B) Through a separate hidden workspace.
C) House all acquisition related channels in a global workspace and make all channels private.
D) Through multi-workspace channels.
3. Your client is preparing to launch Slack and wants to know if they should have admins create channels or allow users to create channels once they join.
Which response reflects channel strategy best practices?
A) Allow users to create and customize their own channels so they have a unique user experience.
B) Organic channel creation is authentic and reflects the way work is done.
C) Admins create a few standard channels with channel prefixes to establish best practices.
D) Best practice is for admins to create all project channels for users so there is consistency across departments.
4. You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?
A) Model name, workspace recommendations and key considerations
B) Workspace recommendations with channels and key benefits
C) Model name, key benefits and considerations
D) Workspace recommendations with access level, key benefits and key considerations
5. Your client notices that users are creating workspaces outside of the Enterprise Grid org.
What should you recommend your client do to prevent additional workspaces from being created?
A) Send end-user communication requiring people to only use existing grid workspaces.
B) Create an admin channel for new workspace requests.
C) Enable domain claiming.
D) Automatically deactivate users who try to create new workspaces outside of the grid.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |
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